Why Is My Hyundai Palisade Screen Not Working? [Fix It Guide]

Are you experiencing issues with your Hyundai Palisade screen? Many Hyundai Palisade owners have struggled to get their touch screen working again. Let’s take a look at the possible reasons why your Hyundai Palisade screen might not be working and how to fix it.

I’ll provide tips on how to look after your Hyundai Palisade screen and prevent future problems. Read on for the ultimate guide to diagnosing and fixing any Hyundai Palisade screen issues.

Why Is My Hyundai Palisade Screen Not Working? [Fix It Guide]

Why Is The Hyundai Palisade Screen Prone To Issues?

Up until recently, the Hyundai Palisade had been relatively free from any major infotainment system issues. However, a number of owners have begun to report issues with their vehicle’s display screens.

Reports have ranged from the screen not turning on to flickering and freezing while in use. All of these issues can be quite frustrating and time consuming to deal with, so it is important to understand why the Hyundai Palisade screen may be prone to these types of problems.

The first cause of problems with the Hyundai Palisade screen is related to the software that runs the infotainment system. The majority of the time, these software problems are related to either system glitches or out of date software.

In order to keep the system running correctly, it is important to regularly check for updates and install them when they become available.

When the software is not up to date, it can cause the system to become unstable, which can lead to glitches and other issues.

Another cause of issues with the Hyundai Palisade screen is related to the hardware. The most common issues with the hardware will involve the display or the digitizer, both of which can become worn out or damaged from regular use.

In such cases, the display can become unresponsive or the image can become distorted. In order to fix this type of issue, the hardware needs to be replaced.

Finally, there can be issues with the wiring and connections that link the infotainment system to the car’s electrical system. If any of these wires become loose or disconnected, then the system may not work correctly. Thus, it is important to have a professional inspect the wiring and connections to ensure that the system is in proper working order.

Why Is My Hyundai Palisade Screen Not Working?

Check the Vehicle Fuse & Circuit Breaker

If you’re wondering why your Hyundai Palisade’s screen isn’t working, checking the vehicle’s fuses and circuit breakers should be the first thing you do.

Fuses and circuit breakers make sure that the vehicle’s electrical systems don’t overload and burn out. If the electrical system has become overloaded, it can cause the screens in your Hyundai Palisade to fail, making it difficult for you to access the various features.

If your Hyundai Palisade screen is not working, you’ll need to start by locating the fuse and circuit breaker boxes in your vehicle. The fuse and circuit breaker boxes are usually located in the engine bay, inside the glove compartment, or behind the dashboard.

Once you’ve located the fuse and circuit breaker boxes, check each fuse and circuit breaker to make sure they’re in good condition. If any of the fuses or circuit breakers are damaged, you’ll need to replace them as soon as possible.

If the fuses and circuit breakers are in good condition, then you’ll need to check the wiring. Faulty wiring can cause the screens in your Hyundai Palisade to fail, so you’ll need to ensure the wiring is in good condition before you can rule out this potential cause.

Why Is My Hyundai Palisade Screen Not Working? [Fix It Guide]

Check the Wiring Connections

There are a handful of locations where wires need to be connected in order for your screen to function properly.

Start by opening your Palisade’s hood and inspecting the fuse box. Make sure that all of the fuses are connected and that none of them are damaged or loose. If they are, replace them with new fuses and check again to make sure the connections are secure.

Next, look for any loose or disconnected cables. If there are any, reconnect them and make sure the connections are secure. Check for any corroded wires or wire ends, and replace them if necessary.

Finally, take a look at the wiring harness for your Palisade’s LCD and navigation displays. Make sure that all of the pins are connected properly and that there are no loose or disconnected cables.

If you find any, reconnect them and make sure the connections are secure. Once you’ve completed these steps, your Hyundai screen should be working correctly.

Issue With The Heated Steering Wheel

A heated steering wheel is a great feature to have, but if there are any issues with it, your Hyundai Palisade screen may not work correctly.

The main reason for this is because the heated steering wheel is connected to the infotainment system, which the touchscreen is a part of. If there is an issue with the heated steering wheel, then it may prevent the infotainment system from working properly.

This can be anything from an issue with the heating element or a wiring issue. If this happens, then your Hyundai Palisade screen may suspend working until the cause of the problem has been identified and fixed.

In some cases, a reset of the infotainment system may be necessary to get it working again. It is important to pay attention to any warning messages that your car may display when this issue occurs, as they can help to determine what is causing the problem.

Reset the Infotainment System

Resetting the infotainment system can be a relatively easy and straightforward process. In this guide, we’ll walk you through the steps for resetting the infotainment system in a Hyundai Palisade.

Before you start the process, it’s important to note that resetting the infotainment system will erase all of your stored settings, including radio stations and Bluetooth pairings. Be sure to take note of any settings you may want to return to later.

To begin the reset button process, start by turning your vehicle off and disconnecting the battery. Doing this will erase all of the saved information in the infotainment system.

Once you’ve disconnected the battery, you’ll need to reconnect it and then turn the vehicle back on. This step is necessary to reset all of the systems in the vehicle and allow the infotainment system to start up again.

At this point, the infotainment system will likely start running diagnostic checks. After the system has completed its diagnostic, you’ll need to configure it to your preferences. This includes pairing any Bluetooth devices, setting your radio station presets, and setting up any other features you may want.

If you haven’t already done so, you’ll need to download the latest software version for the infotainment system from Hyundai’s website. Once you download and install the latest version onto a USB drive, you can simply plug it into the infotainment system and follow the on-screen instructions to install the software update.

Finally, be sure to properly test the infotainment system to ensure that it’s functioning correctly. This includes testing all of the buttons, making sure the radio presets are working, and verifying that any Bluetooth devices are connected and working properly.

Why Is My Hyundai Palisade Screen Not Working? [Fix It Guide]

Replace Damaged Components

One step is to power cycle the device. This resetting of the system can help to reestablish the connection between the display and the vehicle computer. In some cases, this can solve the issue.

If the power cycle does not work, you may need to inspect the wiring to the screen. A damaged cable or connector may be the cause of the issue. You should check other components in the area, like the inverter board, to see if they may be causing the issue.

Finally, if these steps do not work, you may need to replace the screen itself. The screen is a delicate piece of equipment and is often susceptible to damage. If the screen is damaged, it may be necessary to replace it.

Test The Display Unit

First, turn off the car and check the radio and navigation system. Make sure there are no active errors or any other indications that could be causing the issue. Next, turn on the car and check the display settings. Ensure the brightness and contrast are both set properly. If these settings are not adjusted correctly, your display may appear dim or faint. If the display is still not working after adjusting the settings, remove the head unit from the car and check for any physical damage or corrosion.

Replace The Entire Radio Unit

If all else fails, the only remaining solution is to replace the entire radio unit. However, this should be the last resort since it can be both time consuming and expensive. Fortunately, most dealerships and auto repair shops provide this service at reasonable prices.

Replacing the radio unit requires disassembling the dashboard in order to get to the unit itself. This includes removing the air vents, glove box, and trim panels. Once the unit is out, it can be replaced with a new one. Ensure that the new radio is compatible with your Hyundai Palisade, otherwise, it will not function properly.

After the replacement, you will need to reassemble the dashboard and reconnect the wiring harness correctly. This must be done carefully and correctly in order to ensure all the features of your new radio unit work correctly. If not done correctly, it may cause other issues such as power failures or sound quality issues.

Once the radio unit has been replaced and the dashboard is reassembled, your Hyundai Palisade screen should be working properly. You may need to update the firmware of your new unit to ensure that it works correctly in conjunction with the other electronics in your car.

What Are Some Common Issues with the Hyundai Palisade Screen?

Owners of the Hyundai Palisade may experience problems with their vehicle’s dashboard display screen. It is important to understand the common issues associated with this feature in order to diagnose and fix any problems you may be having.

The following are some of the most common issues that owners of a Hyundai Palisade may face with their vehicle’s dashboard display screen.

1. Malfunctioning Touchscreen: One of the most common issues with the Hyundai Palisade dashboard display screen is a malfunctioning touchscreen. If your touchscreen is not responding properly, you may need to reset it by pressing the “Reset” button located on the bottom left-hand side of the screen. If this does not resolve the issue, you may need to take it in for a repair.

2. Flickering Display: Another common issue that owners of the Hyundai Palisade may face is a flickering display. This can be caused by a faulty power cable or a loose connection. If the problem persists, it is recommended to take it to a certified Hyundai technician for further evaluation.

3. Faulty Wiring: Poor wiring connections can cause the display screen to suddenly go blank or produce distorted images. If this is the case, check all the connections and reconnect any loose wiring. If this does not resolve the issue, you should take it in for a repair.

4. Driver Interference: Another potential source of problems with the display screen can be the driver’s interference. If the driver is consistently pushing buttons on the touchscreen or pressing buttons on the steering wheel, this can cause the display screen to become unresponsive. To address this issue, it is advised to gently instruct the driver to not press any unnecessary buttons.

What Should I Do If My Hyundai Palisade Screen Is Blank?

You’ll need to determine whether the issue is with the actual touch screen itself or if it’s a software issue. If you are able to move the cursor and select options using the touchscreen, this is an indication that the software of your Palisade is working properly and that the issue is with the physical touch screen. However, if the touchscreen is completely unresponsive, then the cause of your problem is likely a software issue.

If the touch screen itself is at fault, then the first thing you should do is to power cycle your Hyundai Palisade. To do this, turn off your vehicle and let it sit for a few minutes. Then, turn the engine back on and try using the touch screen again.

If that doesn’t work, the next step is to check the touchscreen’s connection to the vehicle’s computer. In order for the touch screen to work properly, it needs to be properly connected to the Hyundai Palisade’s system.

To do this, you’ll need to locate the touch screen’s input and output connectors and check them for any corrosion or physical damage. If you find any signs of damage, you should replace the connectors with new ones.

Can I Fix the Problem Myself?

Check the dashboard fuse. The dashboard fuse powers the display and touchscreen on your Hyundai Palisade so if it is blown, the screen won’t work properly.

To check the dashboard fuse, locate it in the fuse box, switch off the car’s power, and then remove the fuse. Take a look at the fuse and if it is black or burned, replace it with another of the same type and size.

If the fuse is not the problem, the next step is to check the display cables. Over time, the cables can become loose and this can interfere with the functioning of the screen.

To fix this, disconnect the cables from the display and then reconnect them firmly. Pay particular attention to the yellow video connector and make sure it is properly connected. Make sure that no other device is connected to the power port of your Hyundai Palisade as this can prevent the display from working.

If neither of these steps have solved the problem, it is time to check the display’s output port. The output port is located at the back of the display and is responsible for sending the video signals to the car’s internal system.

Inspect the port and make sure it is clean and free of any dust and debris. If there is any dirt, use a cotton swab dipped in rubbing alcohol to clean it. If the port is damaged, you will need to replace it.

Why Is My Hyundai Palisade Screen Not Working?

Tips for keeping your touchscreen in good condition

As anyone who owns a car with a touchscreen knows, these devices can be a major selling point – but they also require some special care to keep them looking their best. Here are a few tips for keeping your Hyundai Palisade touchscreen in good condition:

1. Avoid using harsh cleaning products on the screen. These can damage the coating and make the screen less responsive. Instead, use a soft, microfiber cloth to gently wipe away fingerprints and smudges.

2. If you need to use a cleaner, choose one that is specifically designed for touchscreens. These products will be gentle enough to avoid damaging the screen while still getting rid of dirt and grime.

3. Be careful when using sharp objects near the screen. Even something as innocuous as a fingernail can scratch the surface if you’re not careful.

4. Keep the screen protected from direct sunlight whenever possible. The sun’s UV rays can fade the colors and make the touchscreen less visible.


Depending on the severity of the problem, most of them can be easily fixed at home by checking the fuse, wiring connections, resetting the infotainment system, replacing damaged components, testing the display unit, and replacing the entire radio unit.

In the worst-case scenarios, you will need to replace the entire radio unit and have it professionally installed. It is important that you thoroughly examine the problem and take the necessary steps to fix it.

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