Xbox Keyboard Not Working [Fix It Guide]

Do you have an Xbox wireless keyboard that isn’t working? If so, this article can help! In this article, we’ll discuss what can cause issues with your Xbox keyboard not working, why Xbox keyboards can stop working, and the different ways you can fix your Xbox keyboard if it’s not working. From checking the device manager to trying a different keyboard, we’ll go through all the steps you need to take to get your Xbox keyboard working again.

Xbox Keyboard Not Working [Fix It Guide]

Check the Device Manager

If your Xbox keyboard is not working, one of the first steps you should take is to check the Device Manager. Device Manager is a built-in tool that contains information about the hardware and software installed on your computer. By checking the Device Manager, you can easily determine if there is a problem with the keyboard.

To begin, right-click the “Windows” button in the Taskbar and choose “Device Manager” from the list of options. When the Device Manager window opens, locate and expand the “Keyboards” entry. This should reveal any detected keyboards, including the Xbox keyboard. If the Xbox keyboard is not displayed in the list, it’s likely that it’s not even recognized by Windows.

If the Xbox keyboard is present and showing as working properly, then you may need to investigate further and try a few other troubleshooting steps. If the keyboard is not detected, however, you’ll need to take a few steps to fix it.

First, make sure the keyboard is connected to the correct port on your computer. If the connection is correct, then try resetting the controller. To reset the controller, hold the Xbox button on the controller and select “Restart”. After restarting the controller, check if the Xbox properly detects it. If it’s still not working, then try uninstalling and reinstalling the Xbox Keyboard device in the Device Manager.

To uninstall the Xbox Keyboard device, right-click on it in the Device Manager and select “Uninstall Device”. You will be asked to confirm the uninstallation, so click “Yes”. After uninstalling the device, restart your computer. The Xbox Keyboard should then be reinstalled automatically. If not, you may have to reinstall it manually.

To reinstall the Xbox Keyboard manually, go back to the Device Manager window and select the “Action” tab. Then select “Add Legacy Hardware” and follow the on-screen instructions to install the Xbox Keyboard. Once the installation is complete, your Xbox keyboard should be working properly.

Check the Box Contents

When trying to fix an issue with an Xbox keyboard not working, it’s important to check the contents of the box to make sure everything is present and in working order. Here’s a guide to checking the box contents:

  • 1. Inspect the box for any signs of damage. If the box appears to be damaged, contact the seller and ask for a replacement or a refund.
  • 2. Make sure all the components included with the Xbox keyboard are present. This typically includes the keyboard itself, a USB connector, a power cable, and an instruction manual.
  • 3. Check the keyboard for any visible damage or defects. If the keyboard has any noticeable problems, contact the seller for a replacement or refund.
  • 4. Plug the USB connector into a USB port on your computer and turn on the power button. If the keyboard lights up and works, then the issue is most likely due to something else.
  • 5. Verify that all the keys are functioning properly. Try pressing each key and make sure they all work. If any key is not responding correctly, then the keyboard may need to be replaced.

Following these steps should help make sure that the Xbox keyboard is working correctly. If any of the components appear to be damaged or the keyboard itself is not functioning properly, contact the seller for a replacement or refund.

Check the Connections

Ensure that the keyboard is properly connected to the Xbox and the power supply is properly connected to the wall outlet. Additionally, check that the keyboard is powered on, and the batteries are correctly installed if the keyboard requires them.

If the connections are all in order, then you can try to reset the keyboard. To do this, remove the battery from the battery compartment, wait 30 seconds, then re-install the battery. This can sometimes reset the keyboard and get it working again.

If the previous steps did not work, you may need to plug the keyboard into a computer and update its drivers. The Xbox does not have an official driver for its keyboard, so you will need to visit the manufacturer’s website to download the correct driver. Once you install the driver, restart your computer and Xbox, and the keyboard should be working again.

Finally, if none of these solutions work, you may need to replace the keyboard. You can buy a new keyboard that is compatible with the Xbox from Amazon, or any other electronic device store. Be sure to select the right model number that is compatible with the Xbox. Once you have the new keyboard, follow the same steps mentioned above to make sure it is properly connected and the drivers are installed.

Reset the Xbox Console

Reset the Xbox Console

Resetting the Xbox to its factory settings can help resolve most issues related to the keyboard. To reset your Xbox, follow the steps below:

  • 1. Go to your Xbox One home screen and press the Xbox button on your controller.
  • 2. Select the gear icon on the lower left side of the home screen. This will open the Settings page for your Xbox console.
  • 3. Under the System tab, select Console Info & Updates.
  • 4. On the Console Info and Updates page, select Reset Console.
  • 5. You can then choose to reset the console to its Factory Defaults, erase all user data, or just delete specific user accounts. Select the option that best fits your needs.
  • 6. After selecting an option, confirm the reset and your console will begin to reset itself.
  • 7. Once your Xbox console has reset itself, you should be able to use the keyboard again.

If you’ve tried resetting your Xbox console and you’re still having issues with the keyboard, there may be a problem with the hardware itself. You may need to contact Xbox Support or a local repair shop to get your keyboard repaired or replaced.

Power Cycling

Power cycling is one of the most useful troubleshooting techniques for fixing a problem with an Xbox keyboard not working. Power cycling, also known as rebooting, is the act of completely powering off a device and then restarting it. It helps to reset the internal components, and if done correctly, can resolve issues such as the Xbox keyboard not working. This guide will provide you step-by-step instructions on how to power cycle your Xbox console and keyboard.

First, make sure your Xbox console is powered off and unplugged. Next, unplug the USB cable connecting the Xbox keyboard to your console. You can also unplug any other peripherals that may be connected, such as a headset or controller. Once everything is disconnected, press and hold the power button on the front of your Xbox console for a full 10 seconds. This will discharge any remaining capacitors in the power supply.

After 10 seconds have passed, plug the power cable back in, and then press the power button on the console. Wait for the console to finish its start-up sequence and boot back up. Once it has finished, plug the USB cable for your keyboard back in and see if it will work.

If the problem persists, try power cycling your keyboard. Unplug the USB cable for your keyboard, and then press and hold the power button for 10 seconds. Release the power button and plug the USB back in. Your Xbox keyboard should now be working.

Factory Reset

A factory reset will reset the console to its original settings, restoring any settings that may have been changed, as well as returning all configurations to their original state. This can help resolve any conflicts or issues that might have arisen due to changes made to the console.

To perform a factory reset on your Xbox, first make sure that it is powered off. Press and hold the Bind and Eject buttons on the front of the console for 10 seconds. The console will then power on, and the Resetting your console message will appear. Then select Reset console.

Next, you’ll need to select the “Keep my games & apps” option if you wish to keep all of your downloaded content and profile details. Then select Yes, reset my console. The console will then begin to reset. Once the reset is complete, the console will automatically restart.

Once the console has restarted, try to use the keyboard again. If it is still not working, then try unplugging the keyboard and plugging it back in. If the problem persists, it would be a good idea to contact Xbox customer support.

By performing a factory reset, you can restore any settings that may have been changed, as well as return all configurations to their original state. This can help resolve any conflicts or issues that might have arisen due to changes made to the console. Hopefully this will help resolve your Xbox keyboard not working issue.

Check the Keyboard Settings

Check the Keyboard Settings

First, open up your Xbox One’s Settings menu by pressing the Xbox button on your controller, then selecting the gear icon in the lower-right corner of the screen.

Next, scroll down and select the ‘Devices & accessories’ option. From here, you can select the keyboard that you are currently using.

Once you have selected your keyboard, select the ‘Configure’ option. This will open up a new menu that will allow you to customize the keyboard settings. In this menu, you can change the language of your keyboard, toggle auto-suggestions, and even customize individual keys.

After you have finished making changes, press the ‘Done’ button to save your changes. Your keyboard should now be working properly.

If you are still having issues with your Xbox keyboard, you can try restarting your console. This may help to reset the keyboard settings and fix any underlying issues.

Finally, if you are still having issues, you can try disconnecting and reconnecting your keyboard from your Xbox. This may help to reset the keyboard settings and could help to solve any underlying issues.

In conclusion, if your Xbox keyboard is not working properly, it may be because the keyboard settings on your console have been changed or corrupted. To fix this, you can try accessing your Xbox’s settings and checking the settings for your keyboard. You can also try restarting your console or disconnecting and reconnecting your keyboard.

Reinstall the Xbox Console Software

You could try to reinstall the Xbox Console Software. Reinstalling the software is easy and can often resolve the issue.

To reinstall the Xbox Console Software, first turn off your console and then remove the power cord from the back of the console. Wait at least 30 seconds after the power is disconnected from the console. Then connect the power cord again and turn the console back on.

Once the console is turned on, you will need to navigate to the Settings page. On the Settings page, select System. From the System page, select Console Info. At the Console Info page, select Reset Console. Then, select Reset and keep games & apps. This will reinstall the Xbox Console Software.

Once the software is reinstalled, you should check to see if the Xbox keyboard is working correctly. If the keyboard is still not working, you will need to try a different fix. If the keyboard is now working correctly, you may need to update the console or the games and apps. This can be done through the Console Info page.

Update the Keyboard Firmware

If your Xbox keyboard isn’t working or is having issues, one possible solution is to update the keyboard firmware. This can resolve any glitches in the system, improve compatibility with other devices, and generally keep your keyboard running smoothly.

Updating the keyboard firmware is easy and can be done a few different ways. One is through the Xbox System Update, which is a quick and simple way to update the keyboard firmware from console.

First, power your console on, select the ‘Settings’ option and select the ‘Systems & Updates’ option. Then select ‘System Updates’ and enter the ‘Keyboard Firmware’ option. Follow the on-screen instructions to complete the update. Once the update is finished, your keyboard should be working properly.

If you are having trouble with the update through the Xbox System Update, you can also manually update the firmware. To do this, you’ll need to download the latest version of the firmware from the Xbox Support website. Once downloaded, follow the instructions provided to install the firmware.

Once the firmware is installed, restart your console and see if that fixes the issue. If your keyboard is still not working, you may need to perform a factory reset. This will reset your console back to its factory settings and should fix any issues you’re having with your keyboard.

Try a Different Keyboard

Try a Different Keyboard

Different keyboards have different features, and some may not be compatible with your Xbox or your games. Therefore, it’s important to try a few different models to determine if a different keyboard will work with your system.

There are several different types of keyboards available for your Xbox. Wired keyboards are usually the most reliable, but wireless keyboards are more popular due to their convenience. Wired keyboards connect to the Xbox console via USB, while wireless keyboards generally connect using Bluetooth. It’s important to check the specifications of your keyboard to ensure it is compatible with your console.

You can also find a wide selection of gaming keyboards specifically designed for use with the Xbox. These keyboards provide more features and customization options than traditional keyboards, and are designed to improve your gaming experience. Many gaming keyboards are compatible with both wired and wireless connections.

If you’re having trouble with your current keyboard, you should determine if the issue lies with the keyboard itself or your Xbox. If the keyboard is at fault, you should consider testing it on a different computer or trying a different model of keyboard. If the issue is with your Xbox, check and see if any software updates are available that might resolve the issue.


It is important to remember that if you are struggling to get your Xbox keyboard to work, you should contact Microsoft Support for additional help. The support team will be able to provide you with more detailed instructions that could help you fix your keyboard.

Ultimately, by following the steps outlined in this article, you should be able to identify and resolve the cause of your Xbox keyboard not working. Be sure to check all the connections and power cycle the console first.

Then you can move on to checking the device manager and resetting the console. If the keyboard still does not work, then you can try reinstalling the console software, update the keyboard firmware, or try a different keyboard.